480 Canton Center Rd. #1261
Canton, MI 48187
p. 734 533 0833
e. info@mercyandcompany.com

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Frequently Asked Questions

Please read our FAQ before sending us a message.

Yes. We accept customer color request for existing products only. We do NOT take custom design request (any request that modifies the look and feel of an existing design). We do also accept design ideas and suggestions.

We offer USPS Priority flat-rate shipping at a rate of $5.75 per order. We also offer Free Shipping on all orders over $100.

We use PayPal for all purchases made online. There is a "Cash on Delivery" option for customers who qualify.

Your order will ship within 3-5 business days from the date of purchase. Once your item(s) is shipped, please allow 2 business days to receive your item(s). You will be provided a tracking number, which will allow you monitor the progress of your order.

You will be notified by email that your order has been received. Once your item(s) ship, another email will be sent along with your tracking number.

Visit USPS Tracking™ to track your order.